Privacy Statement

Updated on 21 December 2018


We understand that you may want to know what we do and do not do with your personal data. This information can all be found in our privacy and cookie policies that you find below. In the general section you can find information about processing of personal data at iGarage in a general sense.

Secure environment iGarage Car Passport

Do you want to know what data we have? Log in to the secure environment of the iGarage car passport. Here you will find an overview of your data and products and services that you have activated in your account. Here you can also make any changes.

Secure environment Car Passport powered by iGarage

iGarage is the independent platform focused on fair and transparent car maintenance for car owners. Different participants support this goal offer the iGarage car passport in own house style and under own name to their members and customers. Check out who are all involved. This environment and the privacy policy work the same as the secure environment of the iGarage car passport.

Don’t have a iGarage Car Passport login account yet? No problem, go to or


iGarage offers its users the iGarage car passport service for car owners and iGarage garage tools for participating garage companies in the iGarage network. iGarage is the person responsible for your personal data for this service.

With the iGarage car passport you know how your car stands, sometimes before you start to burn your lights, you always have your car and maintenance data at hand and you can easily make appointments for maintenance and get help with frequently asked questions. For example, you will automatically receive a message on your phone when there is expected maintenance.

You may be aware that the new European law GDPR  (General Data Protection Regulation) provides individuals with certain rights in relation to their personal data. In this context, we have implemented a number of additional transparency and access control features in our software and the profile and account settings to allow users to use these rights.

For the application and implementation of the iGarage car passport and the iGarage Garage tool, we process your name, gender, address, postcode, city, e-mail address, telephone number and registration data.

In addition, we process the personal data from the telephone/computer and which are necessary to be able to offer the iGarage Car Passport, including location data from you to, for example, to show the nearest garage and to be unlucky Can report.

iGarage has a legitimate interest in also using this personal data to provide services such as appointments, nearest garage participants and to be able to supply maintenance and mobility services.

You can use the profile settings to set up which iGarage users (such as garage companies, fleet managers, mobility provider providers) want to share your data. In addition, you can specify which notifications you want to receive in the account settings and when installing the APP.

Tell your iGarage car passport by deleting your account? Then we will delete your data.


We retain your personal information only as long as is necessary to provide you with the iGarage Service and for legitimate and essential business purposes, such as the operation of the iGarage Service, the taking of data-based business Decisions about new features and opportunities, meeting our legal obligations and settling disputes. We keep some of your personal information as long as you are a user of the iGarage Service. For example, we store your driver profile, maintenance details of your vehicle and account information.

At your request, we will delete or anonymize your personal information so that you can no longer be identified, unless we are legally permitted to do so or unless we are legally obliged to keep certain personal information , for example, if necessary because of our legitimate business interests, such as fraud prevention or the security of our users.


iGarage shares your personal data worldwide with other companies in the iGarage group to carry out the activities specified in this policy. iGarage may also outsource the processing to or share your personal information with third parties in countries other than your country of residence to ensure the operation (such as hosting, sending e-mails) of iGarage. Your personal data can therefore be subject to other privacy laws than those in your country of residence.

Personal data collected within the European Union (EU) and Switzerland may, for example, be transferred to and processed by third parties in a country outside the EU and Switzerland. In such cases, iGarage will ensure that the transfer of your personal data is carried out in accordance with the applicable privacy laws and according to appropriate contractual, technical and organisational requirements, such as the Standard EU contract clauses.


We protect the personal information of our users as well as possible. We implement appropriate technical and organisational measures to protect the safety of your personal data. Keep in mind, however, that no system is completely safe. We have taken various policies, including measures in the field of pseudonimisering, encryption, access and retention, to protect against unauthorized access to and unnecessary retention of personal data in our systems.

Your password secures your user account. Therefore, we recommend that you use a unique and strong password, limit access to your computer and browser, and log off after using the iGarage Service.

For questions about your privacy, your rights or how to exercise it, please contact our Data protection officer at We will answer your request within a reasonable time after verification of your identity.


iGarage makes use of cookies and similar techniques when offering its services. This will, for example, remember your username and get information that is personally relevant to you.


Cookies are small text files that are saved when you visit a website and are read on the device that you visit that website, such as a computer, smartphone or tablet. Cookies and similar techniques are applied to all iGarage websites and to all iGarage apps. The use of cookies is important for the service provided by iGarage and we want to inform you as well as possible about this use. When we talk about cookies below, we mean cookies and similar techniques. With the help of cookies, iGarage makes sure that when you visit the website you do not repeatedly receive the same information or enter the same data. We make browsing the website easier for you. In addition, we can use cookies to remember the content of your maintenance request. Also, thanks to cookies, we can see how the website or app is used and where we can improve it. Below we explain what types of cookies iGarage used to enable its services and how you can customize it.


When visiting or our apps, you choose which cookies you give permission for. For our website you can always change your choice via the cookie settings on the page you are on. In our apps you change the choice in the menu of the app itself. You can also remove cookies from the website afterwards via the Internet options of your browser. When you next visit the website, we will ask for permission again. You can choose from 3 groups of cookies: functional, limited and complete.

  1. Functional
  • Necessary cookies for services
  • Analysis Cookies (anonymous)

Some cookies are indispensable for the proper functioning of our website and apps, for example for good display settings and remembering the content of your maintenance request. We also place cookies that allow us to anonymously map your click behavior. With these insights we want to make the website and apps more user-friendly every time by continuously learning from click Behavior.

  1. Limited
  • Necessary cookies for services
  • Analysis cookies (clantana)
  • Relevance cookies

If you accept this group of cookies we can provide you with your online behaviour on our website and in our apps a more personalised offer and information within the websites, apps and e-mails of iGarage. Because of this we think that the offer and the information of iGarage and the preferred garages you have selected will be more relevant to you.

  1. Fully
  • Necessary cookies for services
  • Analysis cookies (clantana)
  • Relevance cookies
  • Third party Cookies

If you accept this group of cookies, iGarage can show you a more personalised offer and information within the websites, apps and emails from iGarage and beyond. We do this by analyzing your website visit and also using this analysis for our advertisements with other parties within and outside Europe with which we work together, including social media platforms. For example, Facebook, Google, Twitter and other websites. With this group of cookies, the offer and the information you see from us will be most personally relevant.


A more extensive overview of the used cookies and similar techniques on


It is also possible to block cookies. Most Internet browsers can be set up so that cookies are not accepted. The way you can do this depends on the browser you are using. You should be aware that certain parts of the iGarage websites will not function or do not work optimally when blocking cookies.


After the visit to the website you can choose to remove the cookies from your computer. In most browsers you can do this by pressing CTR-SHIFT-DEL at the same time and choosing what you want to delete or by doing CTRL-F5.


When you use our apps, we collect a unique identifier of your device (the advertising identifier on iOS devices and the Google Ad ID on Android devices) for marketing purposes. You can use the settings of your device to control how these identifiers are used, including the ability to reset them. Through the links below you will find more information on how to manage these settings on the operating systems for which iGarage apps is created:



For more information about how to use cookies and how to block them, go to, (Europe). Please contact us at If you have any questions or concerns about our use of cookies.


We may occasionally modify this privacy policy.

If we make substantial changes to this policy, we will clearly express it, as appropriate under the circumstances, for example by showing a noticeable notification in the iGarage Service or by sending you an e-mail. We can inform you in advance.

Therefore, make sure you read such a notice carefully.


Thank you for reading our privacy policy. If you have any questions about this policy, please contact our Data Protection officer via or send us a letter at the following address:

iGarage International B.V.
Hamerstraat 7E1135 GA EDAM Netherlands


iGarage International B.V. is the data controller for the purpose of the personal data processed under this policy.

We hope you can ride a lot of maintenance-free kilometres with the iGarage Car Passport!

© iGarage International B.V.